Complaints and Returns
We are very sorry if we give you a wrong, damaged or defective articles have sent. We do not want to completely rule out that something like that happens but unfortunately we never. Therefore contact us if you receive articles that did not meet expectations Informastion or simply wrong. Together we solve the incident according to your wishes and try to act.
We are always ready to find an easy solution but we must point out that as a precautionary measure, in general, all complained parts to the examination of their message must be sent back to us. In the event of a claim you will receive the return shipment costs back
So submit your claim (but not necessarily, makes it easy for us a bit the work)
1. Billing or order number please inform
2. What is defective, damaged or wrong?
3. What do you want as a solution?
4. If a callback number and letter
Thank you for your cooperation.